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Human Computer Interaction

Social adaptation in conversational agents
28 September 2009
Stefan Kopp

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Technology interfaces can improve human-machine interaction when they learn to adapt to users in social settings.

Author

Stefan Kopp
Sociable Agents Group, Center of Excellence for Cognitive Interaction Technology Bielefeld University

Stefan Kopp heads the Sociable Agents Group. After obtaining his PhD from Bielefeld University in 2003 and subsequent postdoctoral appointments at Northwestern University, Illinois, and the Center for Interdisciplinary Research in Bielefeld, he is currently investigator in Sonderforschungsbereich (special field of investigation) 673 (Alignment in Communication), the Research Institute for Cognition and Robotics and the Center of Excellence.

References

Embodied Conversational Agents, MIT Press, 2000.

H. H. Clark, Using Language, Cambridge University Press, Cambridge, UK, 1996.

M. J. Pickering and S. Garrod, Towards a mechanistic pschology of dialogue, Behav. Brain Sci. 27, pp. 169-226, 2004.

R. Y. Bourhis, G. Howard and E. L. Wallace, Social consequences of accommodating one's style of speech: a cross-national investigation, Int'l J. Sociol. Language 6 (5), pp. 5-71, 1975.

J. L. Lakin, V. E. Jefferis, C. M. Cheng and T. L. Chartrand, The chameleon effect as social glue: evidence for the evolutionary significance of nonconscious mimicry, Nonverb. Behav. 27 (3), pp. 145-162, 2003.

S. Kopp, B. Krenn, S. Marsella, A. Marshall, C. Pelachaud, H. Pirker, K. Thorisson and H. Vilhjalmsson, Towards a common framework for multimodal generation in ECAs: the behavior markup language Series Lect. Notes Artif. Intell. 4133 , pp. 205-217, Springer, 2006.

S. Kopp and I. Wachsmuth, Synthesizing multimodal utterances for conversational agents, Comput. Anim. Virt. Worlds 15 (1), pp. 39-52, 2004.

http://dbus.freedesktop.org D-Bus software overview. Accessed 22 September 2009.

K. Bergmann and S. Kopp, Increasing expressiveness for virtual agents: autonomous generation of speech and gesture, 2009. Paper accepted at the Proc. 8th Int'l Conf. Auton. Agents Multiagent Syst. (AAMAS) in Budapest, Hungary, 10-15 May 2009.

H. Buschmeier, K. Bergmann and S. Kopp, An alignment-capable microplanner for natural language generation, Proc. 12th Euro. Worksh. Natur. Language Gener., pp. 82-89, 2009.

DOI: 10.2417/2200909.1821